Monday, October 28, 2013

How to Change Behaviors that Hurt Spa or Massage Practice Client Relationships

by Jean Shea October 10, 2013
Could your behavior be driving away your spa or massage practice clients? Even if you aren’t losing clients, your actions and attitude may be getting in the way of developing the strong ties that keep clients coming back year after year. Joseph Callaway who along with his wife Joann own Those Callaways, a real estate company, and who authored Clients First: The Two Word Miracle, have some advice for small business owners about fixing bad habits that may be getting in the way of building relationships with clients that lead to real company growth. 

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